How To Find An Excellent Receptionist


If your company has front desk or receptionist needs, you know how hard it is to find the right person to fill that position for more than just a few months. You need someone who can handle the variety of personalities that walk through your doors, solve problems quickly, and stay with you long-term. If you’re having trouble finding and keeping front desk employees, we can help.

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How To Run A Better Business


As a manager, entrepreneur, or business operator, it’s easy to get distracted by the moment-to-moment hustle of running a business and focus on just surviving the day. But if you keep your focus on your never-ending daily To Do list…

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How To Create A Successful Internship Program

Do you consider interns as a pipeline to full time employment? If not, it may be time to consider changing your mindset. With the average internship lasting 10-12 weeks, we encourage you to view your interns as potential full time employees who can make your company thrive.

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What Employers Need To Know About Digital Training

Thorough staff training is vital, but on-site training can be expensive and time-consuming. New digital training platforms – called Learning Management Systems – are revolutionizing the way businesses bring their teams up to date.

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How to Create a Community Outreach Program in your Company

Want to increase your company’s community involvement in 2019, but don’t know where to start? Charitable outreach is about more than just doing good – it’s also a great way to build good will within the company and a good reputation outside of it.


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Top Job Market Trends for 2019 & Beyond

Whether you’re a job seeker or a hiring manager looking for the talent you need to grow your business, a clear-eyed understanding of today’s job market can help you get what you want in 2019.

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For Employers: 7 Ways to Attract and Engage Top Talent

You can’t afford to lose your top employees, and that means keeping them happy and engaged. They’ll respond when you offer them opportunities for growth, from greater control of their projects and career path to training and other educational enrichment.

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For Employers: 3 Ways To Improve Your Glassdoor Ratings

Not sure what employees are saying about you review sites like Glassdoor, or if employees are talking about you at all? We have news for you. Past and current employees are not only talking about you, but their reviews are influencing prospective employees decisions to apply to your company and work for you.

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For Employers: 4 Ways to Improve Communication With Your Employees


“We need to talk.” If those words provoke anxiety, you’re not alone. Many managers avoid regularly communicating with staff members’ about their job performance, instead waiting until the annual review.

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For Employers: 7 Questions That Are ILLEGAL To Ask During A Job Interview

As an employer, a fair amount of your time probably goes to conducting job interviews when hiring staff. While it’s crucial to ask questions about your candidates’ goals, personality, and skills, there are certain questions that are illegal to ask candidates during an interview.

Part of your job is to know with U.S. hiring laws and and maintain compliance with the Equal Employment Opportunity Commission (EEOC), Fair Labor Standards Act (FLSA), and Americans with Disabilities Act (ADA). Not knowing which questions are illegal to ask during an interview could cause you to violate your candidates’ rights and put you at risk of lawsuits.

Below is a list of questions you legally cannot ask during an interview. If you need to know the answers to some or all of these questions, don’t worry. They’ll be answered organically after the candidate has been hired. But during the interview phase, you are not allowed to ask them.

Illegal Interview Questions:

  1. What is your national origin?
  2. Are you pregnant?
  3. How old are you?
  4. Do you have children?
  5. Have you ever been arrested?
  6. Are you married?
  7. Do you have any handicaps?


Legal Interview Questions

If you’re stumped on what you can ask your candidates, we have your back. Below is our list of suggested interview questions that will help you focus on the most crucial aspects of your candidates’ lives: their professional background, skills, passions, and more. Focusing on these aspects instead of your candidates personal lives and choices is a much more accurate way to determine the best candidate for the job.

  1. Tell me about yourself.
  2. Tell me about a time when you had to overcome a major obstacle at work.  What were the circumstances?  What did you do?  What was the result?
  3. How do you stay up to date with industry trends and regulations?
  4. When I contact your previous managers, what will they tell me about you?
  5. Tell me about a time you worked with others to achieve a result.
  6. What is the toughest feedback you received?  How did you react?  What changes did you make as a result?
  7. What was your most recent failure at work?  What did you learn?
  8. Why did you choose this career?